Avanti West Coast: Union hits out at Christmas rail service cuts
Avanti West Coast says it is reducing services from 9-31 December on the West Coast Main Line. Avanti West Coast, a public transport company, has announced that it will cut West Coast Main Line services from 9-31 December in an attempt to provide a more reliable service for customers. The company's union, representing the company, described the cuts as part of a "long line of disappointments felt by passengers" who travel with a company known for poor service. The union also criticised the company for not employing enough drivers to deliver services it promised, leaving crucial services understaffed and undervalued. Tickets have not been sold for the cancelled services.
Publicados : 2 anos atrás por BBC News no Travel
The company said it was cutting West Coast Main Line services from 9-31 December "to enable us to run a more reliable service for our customers".
"This is a temporary measure and we're sorry for any inconvenience," he said.
The union said the cuts to services were just the latest in a "long line of disappointments felt by passengers who travel with a company whose name has become a byword for poor service".
He said the union had warned for some time that the company had been "trying to run its service on the West Coast Main Line on the cheap."
Mr Whelan also said: "Not employing enough drivers to deliver the services it has promised passengers - and the government - it will run has left crucial services understaffed and undervalued."
The company said tickets had not been sold for the cancelled services and it had reviewed the Christmas period in detail day by day, with targeted amendments "to mitigate the overall impact".
It said it had removed peak restrictions from 22 December to 7 January to spread demand and allow customers to travel flexibly.
Tópicos: Holidays, Christmas, Europe, United Kingdom